Our vision

To ensure that our employees have a clear understanding of what is expected of them in conducting business ethically, with a common set of values. We expect our business partners to act in a manner which aligns with our approach and our values and behaviours, as set out in our Code of Conduct.


Our approach

We are constantly improving our practices and processes to ensure safe and responsible operations and an ethical supply chain.

Our Code of Conduct sets out our values, beliefs and behaviours and has been communicated to all employees and business partners. It is available on our website and is translated into local languages used within the Group. We regularly educate and train our employees on business ethics.

We are committed to acting responsibly and conducting our business operations with integrity. Our business decisions and Code of Conduct are driven by our core values and purpose, and all our decisions are made with a focus on the impact they may have on our five main stakeholder groups. The Board considers that our people and operations meet the highest standards of business conduct.


Labour and human rights

We fully support the principles set out in the UN Universal Declaration of Human Rights. Our policies and procedures reflect the principles contained within the Declaration.

We support the Modern Slavery Act 2015 and have adopted a slavery and human trafficking statement, setting out our processes to ensure that this issue is not in existence in our operations or supply chain.

Download Modern Slavery Statement


Supply chain

We expect our business partners to have similar values to our own to ensure that slavery and human trafficking is not something we are associated with.

Through screening our supply chain using third party software and physically inspecting our supply chain, we are confident that this is not an issue within our operations. Our internal audit function also checks the integrity of the supply chain as part of its internal audit programme. We train our employees on this issue through a combination of web-based training modules and also through our Code of Conduct.

To reduce our impact and risk, we are currently upgrading our supply chain analysis by conducting a Group-wide standard review to ensure that all suppliers operate terms broadly similar to our own policies and procedures, and that all raw materials are sourced in an ethical and sustainable manner. We expect to complete this process by the middle of 2022 and have recently formalised our Responsible Sourcing Policy and recommunicated this to suppliers.

Download Responsible Sourcing Policy


Case study: Supply chain management during the pandemic

In order to preserve the supply of our products to end customers and ensure that long-term prospects for the business were not harmed during the COVID-19 pandemic, the Board and senior leadership team adapted to the circumstances with more frequent Board meetings, reforecasts to reflect the reality and anticipated impact of the pandemic, and rigorous control of the cost base.

The integrity of the supply chain was a key consideration among the measures actioned to protect the business, with robustness of supply an issue that was actively managed. Despite some challenges, we ensured the integrity and robustness of our supply chain throughout the pandemic. This demonstrated the effectiveness of our screening of reputational and financial risks for all major third parties that we do business with.